Benefits Specialist/Sr. Benefits Specialist

We understand that group health insurance, with its consistent inconsistencies, policy changes and laws, is a difficult world to navigate. But that’s what makes it fun, right? Koch is seeking a “benefits guru” to join our team as a Benefits Specialist/Sr. Benefits Specialist who will work with brokers and carriers to provide exceptional service to our clients.

What’s the work like?

You will:

  • effectively and independently manage customer service accountabilities on an Employee Benefits book of business

  • assist producer in development of service plan for assigned accounts; and coordinate and monitor the service plan as needed

  • responsible for file setup and quotes for groups

  • assist producers in preparation of enrollment materials and presentations and attend client meetings and benefit fairs

  • complete servicing of accounts, including but not limited to utilizing standard proposals, spreadsheets and Power Point presentations, depending upon which product is quoted

  • promptly invoice all premium-bearing transactions

  • review policies upon receipt in accordance with agency procedures for timely customer service

  • review all applications and policies for accuracy and completeness and take an active role in completing all carrier requirements to implement policy

  • manage renewal process according to agency procedures; review quotes, prepare proposals

  • promptly respond to customers’ questions and/or requests for assistance

  • communicate all necessary information to producers, clients, carriers and any other agency team members servicing the account

  • maintain the electronic account file and fully incorporate the capabilities of the agency management system into daily workflow

  • perform quality reviews as requested by management, and comply with requirements of quality programs

  • maintain effective working relationships with clients to support business retention and accompany producer to client and carrier meetings as necessary

  • ensure confidentiality is maintained in the collection, maintenance, and dissemination of highly sensitive information, including Protected Health Information (PHI)

What do I need to know?

You have to have…

  • general knowledge of COBRA, HIPAA, FMLA, Medicare, self-funded groups and 5500’s
  • excellent verbal and written communication skills.
  • strong organizational skills and ability to multi-task
  • high degree of proficiency in Microsoft Office products (Word, Excel), electronic mail system, and all other agency automation software
  • strong respect for confidentiality
  • ability to establish and maintain effective working relationships with company employees and external contacts
  • a valid Driver’s License
  • a Nebraska Life, Sickness, Accident and Health Agent’s license
  • professional designation of RHU or equivalent or commitment to obtain
  • High School diploma or equivalent.
  • minimum of three (3) years in Employee Benefits experience

Okay, so what’s in it for me?

  • competitive salary

  • Health, Dental, Vision, Life, Disability, and Long Term Care insurance

  • 401k and match

  • Paid Time Off available to use on your first day

  • flexible work schedules including a 37.5 hour work week

  • education and tuition reimbursement programs

  • telecommuting options

  • fun working environment (company outings, bag-o competitions, plenty of food days, to name a few!)

Apply Today!